Develop a Culture of Discipline – Part 4

“Sow an act, and you reap a habit.
Sow a habit, and you reap a character.”

Charles Reade (1814-1884)

Golden Mailer has found these nine habits to be very useful in developing our business model they have proven very beneficial in achieving a sustaining our place in a very competitive market. As a brief review here are the 9 habits have found to be the most useful in building our business:

  1. Know Your Market & What Your Customer Wants
  2. Develop a Mission Statement and Business Plan
  3. Create a Repeatable, Scalable Business Organization
  4. Develop a Culture of Discipline
  5. Be Professional
  6. Be Consistent & Follow Through
  7. Stay on Top of Profits & Cash Flow
  8. Keep Your Employees Involved
  9. Adapt to Changes

Develop a Culture of Discipline

By now you have probably come to realize that discipline is a critical element in the formation, operation, and success of your business. As indicated earlier, there are a number of reasons why businesses fail, but failure to control yourself or your staff can lead to serious consequences. As with any habit, the examples you set to assure that you, your employees, and the company, in general, always tries to achieve a consistent level of service, quality control, and customer satisfaction will be rewarded with increased sales and productivity.

How do you establish the level of discipline that can guarantee success will depend on how consist you are in maintaining the standards of performance you expect of yourself, your staff, and your venders. Obviously, this starts with you and is projected to all concerned though your behavior, policies, and employee standards of performance. On time performance, commitment to quality of service and products, rapid response to solve problems, and a policy of fairness will only be achieved if you establish acceptable levels of behavior and follow through with consistent rewards.

Unacceptable outcomes are not allowed, but should be corrected immediately with training and an explanation of the company’s policies. Discipline is a way of producing a specific character or pattern of behavior based upon rules or guidelines that achieve the best intentions of the company.

Self-control is a challenge for most of us, but, if you can face the formation and control of your business with a sense of discipline, you will have overcome a major obstacle. And, gained a valuable habit in the bargain.

Speaking of a culture of discipline:

  • What method would you include to assure the culture of discipline in your business?
  • How have you structured your business to encourage employees gain an appreciation and awareness of the importance of discipline in their work efforts?

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